| 1/00 |
Amy Wong. "The Role of Relationship Strength in the Formation of the Customer-Contact Employee Relationship" (January, pp.26). |
| 2/00 |
Paul Kalfadellis & Loong Wong "Labour of Burden: An Analysis of Occupational Change – The Domestic Worker (January, pp. 9). |
| 3/00 |
Marjorie Jerrard "Organisation of the Roman Clothing and Textile Industry: Skill, Occupation, and the Gender-segmented Workforce" (January, pp. 11). |
| 4/00 |
Marjorie Jerrard "Formation to Arbitration" – The Early Years of the Queensland Branch of the Australasian Meat Industry Employees’ Union 1889-1918" (January, pp. 14). |
| 5/00 |
Jacintha Tan & Damian Morgan "Quality in Australian Tourism Education: Educator and Professional Views" (January, pp. 15). |
| 6/00 |
Betty Weiler & Sam H Ham "Training Ecotour Guides in Developing Countries: Lessons Learned from Panama’s First Guides Course" (January, pp. 9). |
| 7/00 |
Rosemary Black, Sam Ham & Betty Weiler "Ecotour Guide Training in Less Developed Countries: Some Research Directions for the 21st Century" (January, pp. 12). |
| 8/00 |
Jacintha Tan & Damian Morgan "Tourism Education: Views from Educator and the Tourism Industry" (January, pp.8). |
| 9/00 |
Warwick Frost "Ecotourism and Rainforests" (February, pp.13). |
| 10/00 |
Glenice J. Wood & Margaret Lindorff "Sex Differences in Managers’ Explanations for Career Progress: A Test of Social Role Theory" (February, pp.15). |
| 11/00 |
Yi-Ting Yu & Alison Dean "Including Emotions in Customer Satisfaction Measurement: a new Perspective on Loyalty" (March, pp.11). |
| 12/00 |
Dianne Waddell & David Mallen "The Future for Quality Managers" (March, pp.13). |
| 13/00 |
Di Waddell & Deb Stewart "Training and Management Development of Quality Managers" (March, pp.12). |
| 14/00 |
Geraldine Khachan & Cornelis Reiman "Australia’s Relationship with the Middle East – A Trade Perspective" (March, pp.16). |
| 15/00 |
Lim Hong Hai, Ali Haidar & Len Pullin "Managerial Values of Penang Island Municipal Council Officers: A Preliminary Report" (March, pp.11). |
| 16/00 |
Alison M. Dean & Dr. Milé Terziovski "Quality Practices and Customer/Supplier Management in Australian Service Organisations: Untapped Potential" (March, pp.12). |
| 17/00 |
Sarah Germaine Grant, Sonja Petrovic-Lazarevic& Mike Berrell "Significance of Recognition of Australian and Singaporean Cross-Cultural Differences in the Decision-Making Process" (April, 15.pp). |
| 18/00 |
Michelle R. Greenwood "The Study of Business Ethics: A Case for Dr. Seuss" (April, 9.pp). |
| 19/00 |
Bernadine Van Gramberg & Julian Teicher "Exploring Managerialism in Victorian Local Government" (April, pp.13). |
| 20/00 |
Jan Schapper "Value Dissonance: A Case of the Pyschodynamics of Organisational Identity" (April, pp.15). |
| 21/00 |
Alison M. Dean "Issues Inherent in Measuring and Monitoring Quality in Contracted Services" (April, pp.16) |
| 22/00 |
Damien Power & Amrik S. Sohal "An Empirical Study of Human Resource Management Strategies and Practices in Australian Just-in-Time Environments" (April, pp.11). |
| 23/00 |
Amrik S. Sohal & Mile Terziovski "Continuous Improvement Process Teams (CIP Teams) and Corrective Action Teams (CATs) at Varian Australia" (April, pp. 8). |
| 24/00 |
Damien Power & Amrik S. Sohal "Human Resource Management Strategies and Practices in Just-in-Time Environments: Australian Case Study Evidence" (April, pp. 23). |
| 25/00 |
Cherrie Jiuhua Zhu & Peter J. Dowling "Changes in the Role of Government in Human Resource Practices in China: Implications for Multinational Corporations" (April, pp. 14). |
| 26/00 |
Ruth Barton & Julian Teicher "A Labor Government’s Different than the Current Government" Telstra, Neo-Liberalism and Industrial Relations" (April, pp.17). |
| 27/00 |
Owen E Hughes "New Public Management: A Parliamentary Perspective" (April, pp. 13). |
| 28/00 |
Tui McKeown "Why do Professionals become Contractors?" (May, pp. 13). |
| 29/00 |
Deb Stewart & Dianne Waddell "Quality Managers: Are their Personal and Professional Development Needs being fulfilled? (May, pp. 6). |
| 30/00 |
Yvette Reisinger & Lindsay Turner "Cultural Differences between Mandarin Speaking Tourists and Australian Hosts and their impact on Cross-Cultural Tourist-Host Interaction" (May, pp. 21). |
| 31/00 |
Yvette Reisinger & Lindsay Turner "A Cultural Analysis of Japanese Tourists: Challenges for Tourism Marketers" (May, pp. 22). |
| 32/00 |
Yvette Reisinger & Lindsay Turner "Japanese Tourism Satisfaction: Gold Coast Versus Hawaii" (May, pp. 20). |
| 33/00 |
Yvette Reisinger & Lindsay Turner "Asian and Western Cultural Differences: The New Challenge for Tourism Marketplaces" (May, pp.17). (Reissued June, pp.12) |
| 34/00 |
Yvette Reisinger & Lindsay Turner "Tourist Satisfaction with Hosts: A Cultural Approach Comparing Thai Tourists and Australian Hosts" (June, pp.16). |
| 35/00 |
Yvette Reisinger & Lindsay Turner "Structural Equation Modeling with Lisrel: Application in Tourism" (June, pp.29). |
| 36/00 |
Helen De Cieri & Peter J. Dowling "Convergence and Divergence: Central Concepts in Strategic Human Resource Management and Marketing in an International Context" (June, pp.15). |
| 37/00 |
Michelle R Greenwood "The Importance of Stakeholders According to Business Leaders" (June, pp.13). |
| 38/00 |
Phyllis Tharenou "Consequences of Mentoring on Career Advancement: Does Protégé Gender Make a Difference" (June, pp.16). |
| 39/00 |
Simon Moss, Tim Haslett & Charles Osborne "Bulls and Bears in the car park: An Application of Stock Market and Local Rule Theory to the Behaviour of Shoppers" (October, pp.10). |
| 40/00 |
Warwick Frost "Golden Anniversaries: Tourism and the 150th Anniversary of the Gold Rushes in California and Victoria Festivals" (October, pp.10). |
| 41/00 |
Sonja Petrovic-Lazarevic & Milé Terziovski "The Effects of Human Resources Management on Transitional Companies in the Globalisation System" (October, pp.8). |
| 42/00 |
Amanda Pyman, Julian Teicher & Glennis Hanley "The Impact of the Workplace Relations Act 1996 (Cth.) – The Views of Five Australian Trade Unions" (October, pp.11). |
| 43/00 |
Margaret Lindorff & Michael Barnett "Gender Differences in Work Values: Testing Alternative Explanations" (October, pp.7). |
| 44/00 |
Margaret Lindorff "Gender, Social Support, and Strain: What is Helpful to Whom?" (October, pp.19). |
| 45/00 |
Tim Haslett & Marvin Oka "Using VSM to Integrate SD Modelling into an Organisation Context" (October, pp.6). |
| 46/00 |
Beverly Walker & Tim Haslett "System Dynamics and Action Research in Aged Care" (October, pp.11). |
| 47/00 |
Beverly C. Walker & Tim Haslett "The Dynamics of Local Rules in Hospital Admission Processes" (October, pp.8). |
| 48/00 |
Tim Haslett, Gerard Moylan & Peter McKee "A System Dynamics Analysis of the Victorian Workcover Authority Insurer Scheme" (October, pp.5). |
| 49/00 |
Melanie Bryant "New Management and Old Employees: The Implications of Group Differentiation on Employment Relations" (October, pp.9). |
| 50/00 |
Julie Wolfram Cox "Remembrance of Things Past? Change, Development, and Paternalism" (October, pp.18). |
| 51/00 |
Julie Wolfram Cox & Stella Minahan "Crafting Organisation" (October, pp.33). |
| 52/00 |
Vaughan Reimers & Val Clulow "Is Retail Compatibility a Natural Phenomenon?: A Comparison of Store Compatibility in Planned and Unplanned Retail Centres" (October, pp.11). |
| 53/00 |
Vaughan Reimers & Val Clulow "Convenience for the Car-Borne Shopper: A Comparison of Access and Parking in Planned and Unplanned Retail Centres" (October, pp.15). |
| 54/00 |
Vaughan Reimers & Val Clulow "Downtown Shopping:Is it Worth the Time and Effort?" (October, pp.8). |
| 55/00 |
Vaughan Reimers & Val Clulow "The Unplanned Retail Centre: Is it Designed for Convenience?" (October, pp.10). |
| 56/00 |
Susan Hinton & Jan Schapper "Jobs.Com: Recruiting on the Net – A Critical Analysis of E-Cruitment" (October, pp.16). |
| 57/00 |
Susan Hinton "Different and Always Lacking: The Discursive Construction of the 'Male Benchmark' Work Organisations" (October, pp.11). |
| 58/00 |
Glennis Hanley "Union Satisfaction: An Australian Perspective" (October, pp.15). |
| 59/00 |
Vaughan Reimers & Val Clulow "What is Retail Centre Convenience? A Model for the 21st Century" (October, pp.14). |
| 60/00 |
Vaughan Reimers & Val Clulow "The Composition of Retail Centres: The Key to Competitive Advantage?" (October, pp.19). |
| 61/00 |
Vaughan Reimers & Val Clulow "Retail Concentration: A Comparison of Spatial Convenience in Planned and Un-planned Centres" (October, pp.17). |
| 62/00 |
Vaughan Reimers & Val Clulow "Shopping and Convenience: A Model for Retail Centres" (October, pp.6). |
| 63/00 |
Glennis Hanley "Union Satisfaction: An Australian Perspective" (November, pp.15). |
| 64/00 |
Glennis M. Hanley "Union Amalgamations: Motivation, Barriers, Risks, and Benefits" (November, pp.12). |
| 65/00 |
Jeffrey J McLean "From Fragmentation to Integration: Towards an Integrated Model of Knowledge Management and Organisational Learning" (November, pp.12). |
| 66/00 |
Mike Berrell & Marianne Gloet "The Third Culture:Organisational Learning in International Joint Ventures" (November, pp.7). |
| 67/00 |
Jeff Wrathall & Mike Berrell "Management Development in China" (November, pp.8). |
| 68/00 |
Peter Mrkic & Julian Teicher "Teams and Innovation: A Case Study of an Australian Automotive Components Manufacturer" (November, pp.18). |
| 69/00 |
Owen Hughes & Deirdre O'Neill "Public Management Reform: Some Lessons from the Antipodes" (November, pp.11). |
| 70/00 |
Savo Kovacevic, Dr. Peter D. Steane & Associate Professor James C. Sarros "Managerial Remuneration in Australian Welfare Organisations" (November, pp.17). |
| 71/00 |
Linda McGuire "Service Charters – Global Convergence or National Divergence? A Comparison of Initiatives in Australia, the United Kingdom and the United States" (November, pp.33). |
| 72/00 |
E. Anne Bardoel, Phyllis Tharenou & Douglas Ristov "The Changing Composition of the Australian Workforce Relevant to Work-Family Issues" (November, pp.21). |
| 73/00 |
Richard Winter & James Sarros "The Academic Work Environment in Australian Universities: A Motivating Place to Work?" (November, pp.12). |
| 74/00 |
Warwick Frost "Teaching Economics to Non-Economics Students: A Case Study of Tourism and Hospitality Economics" (November, pp.8). |
| 75/00 |
Peter J. Bruce & Judy H. Gray "Is Experience the Key to Effective Decision Making in an Australian Airline's Operations Control Centre?" (November, pp.8). |
| 76/00 |
Liam F. Page & Jeffrey J. McLean "Knowledge and Learning in Electronically Enabled Environments" (November, pp.11). |
| 77/00 |
Mary Anderson "Leadership in Higher Education; Are Substitutes for Leadership a Reality or a Reason?" (November, pp.8). |
| 78/00 |
Dawn Loh, Jeff Wrathall & Jan Schapper "The Maslow Revival: Maslow's Hierarchy of Needs as a Motivational Theory" (November, pp.30). |
| 79/00 |
Dawn Loh, Jeff Wrathall & Jan Schapper "The Individuals in Mao's Collective Kingdom: A Study of Motivational Needs of PRC State – Enterprise Employees" (November, pp.28). |
| 80/00 |
Damian Morgan & Martin Fluker "Accidents in the Adventure Tourism Industry: Causes, Consequences, and Crisis Management" (November, pp.14). |
| 81/00 |
Clarence L.W. Reser & James C. Sarros "The Origins of Leadership" (November, pp.6). |
| 82/00 |
Sonja Petrovic-Lazarevic "Quality Assurance in Design, Construction and Building Maintenance as the Imperative of a Global Market Economy" (November, pp.6). |
| 83/00 |
Jill McLean & Margaret Lindorff "Work-Family Balance Among Dual-Career Parents: Defining the Desirable" (November, pp.11). |
| 84/00 |
Lyn McDonald & Charmine EJ Härtel "Applying the Involvement Construct to Organisational Crises" (November, pp.8). |
| 85/00 |
Lyn McDonald & Charmine EJ Härtel "Consumer-Preferred Company Responses Following a Crisis: The Importance of Taking Responsibility" (November, pp.15). |
| 86/00 |
Charmine EJ Härtel, Chia-Fang A Hsu & Maree V Boyle "Buffers and Aggravators in the Emotion Labor, Emotional Dissonance, Emotional Exhaustion Sequene in Service Work" (November, pp.26). |
| 87/00> |
Oluremi B Ayoko & Charmine Härtel "Culturally Heterogeneous Workgroups: The Effects of Leader Behaviors and Attitudes on Conflict and its Relationship to Task and Social Outcomes" (November, pp.19). |
| 88/00 |
Phil Hay & Charmine Härtel "Managing Change and Resistance to Change: A Theoretical Guide for Practitioners and Researchers" (November, pp.16). |
| 89/00 |
Oluremi B Ayoko & Charmine Härtel "The Role of Emotion and Emotion Management in Destructive and Productive Conflict in Culturally Heterogeneous Workgroups" (November, pp.17). |
| 90/00 |
Janice M Paterson & Charmine Härrtel "Explaining Employees' Responses to Large Scale Organizational Change: An Integrated Model of Key Affective and Cognitive Factors" (November, pp.15). |
| 91/00 |
Terry Andrew Siutryk "An Introduction to Business Continuity Planning" (November, pp.11). |
| 92/00 |
Clarence L W Reser & James C Sarros "The Practical Utility of Leadership" (November, pp.14). |
| 93/00 |
Clarence L W Reser & James C Sarros "The Concept of Leadership" (December, pp.14). |
| 94/00 |
Michelle R Greenwood "Ethics, Stakeholders and HRM: A Review and Conceptual Analysis" (December, pp.18.) |
| 95/00 |
Judy Gray "A New Measure of Entrepreneurial Decision-Making Style" (December, pp.15). |
| 96/00 |
Julian Teicher, Bernadine Van Gramberg & Peter Holland "Outsourcing in Australia and the Trade Union Response: Electricity Generation in Victoria" (December, pp.21). |
| 97/00 |
Phyllis Tharenou "Gender Differences in Explanations for Relocating or Changing Organizations for Advancement" (December, pp.18). |
| 98/00 |
Peter Townsend & Len Cairns "Ethnoconsumerism in Tourism, the need for Ethnocapability" (December 2000, pp.13). |
| 99/00 |
Peter Townsend & Len Cairns "Ethnoconsumerism and Ethnocapability: An evolution of Typologies in Relationship Marketing" (December, pp.13). |
| 100/00 |
Warwick Frost "Migrants and Technological Transfer: Chinese Farming in Australia, 1850-1920" (December, pp.14). |
| 101/00 |
Kevin B Lowe, John Milliman, Helel De Cieri & Peter J. Dowling "International Compensation Practices: A Ten-Country Comparative Analysis" (December, pp.31). |
| 102/00 |
Sam H. Ham & Betty Weiler "Six Principles for Tour Guide Training and Sustainable Development in Developing Countries" (December, pp.11). |
| 103/00 |
Julian Teicher, Bernadine Van Gramberg & Peter Holland "Outsourcing in Electricity Generation and Union Responses" (December, pp.12). |
| 104/00 |
Len Pullin, Ali Haidar & Gerry Griffin "Trade Unions and Industrial Restructuring: A Regional Case Study" (December, pp.16). |
