| 1/02 |
Amy Wong & Amrik Sohal "Customer-Salesperson Relationships: The Effects of Trust and Commitment on Relationship Quality" (January, pp. 18). |
| 2/01 |
Amy Wong & Amrik Sohal "On Service Quality, Service Quality Dimensions and Customer Loyalty" (January, pp. 22). |
| 3/01 |
Ken Coghill & Sonja Petrovic-Lazarevic "Self-organisation of the Community: Democratic Republic or Anarchic Utopia" (January, pp. 10). |
| 4/01 |
Darren N. Hanson & James C. Sarros "Outsourcing: An Historical Perspective" (January, pp. 7). |
| 5/01 |
Elizabeth Prior Jonson "Paternalism and Corporate Responsibility" (January, pp. 10). |
| 6/01 |
Richard Cooney "Autonomous and Empowered Team Work in the Australian Motor Vehicle Industry" (January, pp. 17). |
| 7/01 |
Cornelis Reiman & Edoardo Zambruno "The Ethnic Wage Gap in Australia – when Accounting for Linked Employer-Employee Data" (February, pp. 22). |
| 8/01 |
Helen De Cieri, Julie Wolfram Cox & Marilyn S. Fenwick. "Think Global, Act Local: from Naïve Comparison to Critical Participation in the Teaching of Strategic International Human Resource Management" (February, pp. 11). |
| 9/01 |
Helen De Cieri & Mara Olekalns "Workforce Diversity in Australia: Challenges and Strategies for Diversity Management" February, pp. 14). |
| 10/01 |
Marilyn Fenwick & Helen De Cieri "Performance Management: Linking Strategy and Human Resources" (February, pp. 11). |
| 11/01 |
Alison M Dean & Christopher Kiu "Performance Monitoring and Quality Outcomes in Contracted Services: An Exploratory Study" (February, pp. 10). |
| 12/01 |
Clarence L W Reser & James Sarros "The Future of Leadership Research" (February, pp. 8). |
| 13/01 |
Brendan Shaw & Owen Hughes "Exports, Export Culture and the Australian Economy" (March, pp. 14). |
| 14/01 |
Marjorie A Jerrard "The Roman Public Building Industry: Challenging the Terminology and Application of Post-Fordism" (March, pp. 13). |
| 15/01 |
Nick Wailes & Gaby Ramia "Globalisation, Institutions and Interests: An Integrated Framework for Comparing Industrial Relations Reform in Australia and New Zealand" (March, pp.15). |
| 16/01 |
Michelle R. Greenwood "Community as a Stakeholder in Corporate Social and Environmental Reporting" (March, pp. 16). |
| 17/01 |
Owen Cope & Dianne Waddell "Leading Change in E-Commerce" (March, pp. 12). |
| 18/01 |
Susan Blacklow & Dianne Waddell "Resistance: An Impediment to Integrating Environmental Principles? (March, pp.12). |
| 19/01 |
Brendan Barrett & Dianne Waddell "Quality Culture and its Impact on Quality Performance" (May, pp. 8). |
| 20/01 |
Glennis Hanley "Union Effectiveness: It Ain't Watcha Do – It's The Way That You Do It – That's What Gets Results" (May, pp. 10). |
| 21/01 |
Tui McKeown "The Marginalised and Vulnerable within the Professional Contractor Workforce" (May, pp. 11). |
| 22/01 |
Phyllis Tharenou "Does Training Improve Organizational Effectiveness? A Review of the Evidence" (May, pp. 19). |
| 23/01 |
Ron Edwards "Foreign Direct Investment: One Element of Corporate Strategy" (May, pp. 15). |
| 24/01 |
Warwick Frost "Strategies for Effective Tourist Data Collection for Small Regional Areas: A Case Study of the Echuca-Moama Tourism Study" (May, pp. 11). |
| 25/01 |
Cherrie J Zhu & Peter J Dowling "Reforms In Ownership Structure And Its Impact On Human Resource Practices In China: Implications For International Business" (May, pp. 20). |
| 26/01 |
Sonja Petrovic-Lazarevic "Electronic Business Culture Ethical Dilemmas" (May, pp. 9). |
| 27/01 |
Judith Rich & Julian Teicher "Testing Efficiency Wage Theory: The Views of Actual Market Participants" (May, pp. 21). |
| 28/01 |
André Spicer, John Selsky & Julian Teicher "Conflict and Collaboration in the 1998 Melbourne Port Labour Dispute: The Role of Discourses in Domain Evolution" (May, pp. 27). |
| 29/01 |
Xin Yu, Betty Weiler & Sam Ham "Intercultural Communication and Mediation: A Framework for Analysing Intercultural Competence of Chinese Tour Guides" (May, pp. 11). |
| 30/01 |
Paula Darvas, Carol Fox & William Howard "Trade Union Finance: Lacunae in Regulation" (May, pp. 18). |
| 31/01 |
E. Anne Bardoel, Phyllis Tharenou & Simon Moss "Work-Family Practices and Accommodating Work-Family Workplaces: A Combined Institutional and Resource Theory Explanation" (June, pp. 28). |
| 32/01 |
Shams-ur Rahman & Amrik S Sohal "A Review and Classification of Total Quality Management Research in Australia and an Agenda for Future Research" (June, pp. 22). |
| 33/01 |
Amrik S Sohal, Robert Millen & Simon Moss "A Comparison of the use of Third Party Logistics Services by Australian Firms between 1995 and 1999" (June, pp. 11). |
| 34/01 |
Phyllis Tharenou "Undertaking International Work Overseas and at Home: Why are Alumni Willing?" (June, pp. 25). |
| 35/01 |
Phyllis Tharenou & Edoardo Zambruno "Are the links between Mentoring and Career Advancement Different for Women and Men" (June, pp. 16). |
| 36/01 |
Sonja Petrovic-Lazarevic "Ethical Dilemma in Defining the role of Chief Information Officer" (June, pp. 9). |
| 37/01 |
M Sadiq Sohail & Amrik Sohal "The use of Third Party Logistics Services: a Malaysian Perspective" (July, pp. 12). |
| 38/01 |
Mary Anderson "Cross-Cultural Communication in the Global Classroom: Issues and Implications" (July, pp. 9). |
| 39/01 |
Phyllis Tharenou "The Relationship of Training Motivation to Participation in Training and Development" (July, pp. 21). |
| 40/01 |
Sonja Petrovic-Lazarevic, Ken Coghill & Ajith Abraham "Neuro-Fuzzy Support of Knowledge Management in Social Regulation" (July, pp. 12). |
| 41/01 |
Diannah S Lowry & Alan Simon "Creating Internal Customer Delight: Towards Improved Employment Practices for Casual Workers in the Registered Clubs Industry of New South Wales, Australia" (July, pp. 14). |
| 42/01 |
Jan Schapper "A Psychodynamic Perspective of Electronic Selection and Recruitment or does Monster.Com Byte?" (July, pp. 10). |
| 43/01 |
Ron Edwards, Adlina Ahmad & Simon Moss "Sustaining the Growth Effects of Foreign Investment: The Case of Multinational Subsidiaries in Malaysia" (July, pp. 12). |
| 44/01 |
Shameem Mustaffa & Nicholas Beaumont "Electronic Commerce and Small Australian Enterprises" (July, pp. 7). |
| 45/01 |
Christine Costa & Nicholas Beaumont "Information Technology Outsourcing in Australia" (July, pp. 7). |
| 46/01 |
Nicholas Beaumont "Insourcing, Outsourcing and Service Level Management" (July, pp. 10). |
| 47/01 |
Wai Ling Lee & Nicholas Beaumont "What makes Expatriate Assignments Successful" (July, pp. 5). |
| 48/01 |
Nicholas Beaumont "Solving a Mixed Integer Program by Fathoming Dual Programs" (July, pp. 8). |
| 49/01 |
Nicholas Beaumont "The Effect of Grouping on Regression Analysis" (August, pp. 18). |
| 50/01 |
Amrik Sohal, Milé Terziovski, Damien Power & Adlina Ahmad "Integrated Supply Chain Management: A comparison of Experiences amongst Australian and Malaysian Companies" (August, pp. 10.) |
| 51/01 |
Ambika Zutshi & Amrik S. Sohal "Environmental Management Systems Implementation: Some Experiences of Australian Auditors" (August, pp. 7). |
| 52/01 |
Ian Sadler & Amrik S. Sohal "A Process for an Integrated Operations and Logistics Strategy" (August, pp. 14). |
| 53/01 |
Richard Cooney "Is "Lean" a Universal Production System? Batch Production in the Automotive Industry" (August, pp. 16). |
| 54/01 |
Owen Hughes & Ramanie Samaratunge "Development and New Public Management: Partners in the New Century" (August, pp. 13). |
| 55/01 |
Owen Hughes "The Way Ahead for New Public Management" August, pp. 10). |
| 56/01 |
Ramanie Samaratunge & Dianne Waddell "Are you Being Served? Assessing Performance of Decentralization in Sri Lanka" (August, pp. 19). |
| 57/01 |
Patricia Davis & Jeffrey McLean "Trust and a "Certain Type of Relationship" (August, pp. 7). |
| 58/01 |
Wendy A Smith & Chris Nyland "Islamic Identity and Work in Malaysia: Islamic Worth Ethics in a Japanese Joint Venture in Malaysia" (August, pp. 20). |
| 59/01 |
Joyce Chew Yee Gan, Ramanie Samaratunge & Wendy Smith "Work-family Conflict and Women Managers: Empirical Evidence from Malaysia" (August, pp. 13). |
| 60/01 |
Megan Seen, Nicholas Beaumont & Christine Mingins "Benchmarking Business Processes in Software Production: A Case Study" (August, pp. 18). |
| 61/01 |
Richard Schroder, Nicholas Beaumont & Amrik Sohal "Advanced Manufacturing Technology, Planning and Business Performance" (August, pp. 18). |
| 62/01 |
Warwick Frost "The Financial Viability of Heritage Tourism Attractions: Three Cases from Rural Australia" (August, pp. 10). |
| 63/01 |
Alison Dean "Links between Organisational and Customer Factors in the Delivery of Service Quality: A Review of Evidence" (August, pp. 16). |
| 64/01 |
Ashraf U Kazi & Peter Townsend "The International Labour Organisation and Legislation Relating to Child Labour" (August, pp. 12). |
| 65/01 |
Melanie Bryant "New Management and Old Employees: The Implications of Group Differentiation on Employment Relations" (August, pp. 10). |
| 66/01 |
Tim Haslett & Charles Osborne "Creativity at the Edge of Chaos" (August, pp. 10). |
| 67/01 |
Ramanie Samaratunge & Lynne Bennington "Public Sector Reforms in Sri Lanka: An Empirical Study" (September, pp. 13.) |
| 68/01 |
Alison Dean, Damian Morgan & Tang Eng Tan "Service Quality and Customers' Willingness to Pay more for Travel Services" (September, pp. 11). |
| 69/01 |
Amy Wong & Amrik Sohal "Evaluating Service Encounters from the Customers' Perspectives: The Effect of Service Quality on Overall Relationship Quality" (September, pp. 17). |
| 70/01 |
Loretta Inglis & Stella Minahan "Stakeholders and Strategic Planning: Experiences of an Australian Nonprofit Organization 1993-2001" (September, pp. 12). |
| 71/01 |
Glennis Hanley "Union Satisfaction in the Pacific Rim. A Comparison of Union-Member Relations and Satisfaction with Unions in Australia and South Korea" (August, pp. 16). |
| 72/01 |
Damien Morgan "A Bridge to Nowhere or Will Bright Re-A-Pier? Exploring Community Desire for the Resurrection of a symbol" (August, pp. 10). |
| 73/01 |
Al Rainnie "Globalisation - The Implications for Country Victoria" (September, pp. 7). |
| 74/01 |
Tui McKeown "Changing and Challenging Aspects of Commitment in the Contract Workforce" (September, pp. 14). |
| 75/01 |
Sugumar Mariappanadar "Sustainable Human Resource Management: A New Perspective for Organisations" (September, pp. 8). |
| 76/01 |
Marilyn Fenwick & Helen De Cieri "A Comparative Study of Expatriate Performance Management in Normative, Remunerative and Dual Compliance Contexts" (September, pp.18). |
| 77/01 |
Ken Coghill "Governance in the UK: Fuzzy Federalism" (September, pp. 37). |
| 78/01 |
Richard P. Winter & James C. Sarros "Corporate Reforms to Australian Universities: View from the Academic Heartland" (September, pp. 20). |
| 79/01 |
Geraldine Healy, Jim Telford & Al Rainnie "Policy and Practice in General Print: The Workplace Reality of National Bargaining" (November, pp. 17). |
| 80/01 |
Warwick Frost "Did They Hate Trees? Attitudes of Farmers, Tourists and Naturalists Towards Nature in the Rainforests of Eastern Australia " (November, pp. 13). |
| 81/01 |
Leeora D. Black & Charmine E.J. Hartel "Public Relations Orientation: The Construct and its Dimensions" (November, pp. 16). |
| 82/01 |
Leeora D. Black & Charmine E.J. Hartel "Public Relations Orientation How Public Relations Consultancies can "Grow Up" (November, pp. 15). |
| 83/01 |
Alberto Ramirez & Charmine E.J. Hartel "How do Stereotypes Affect the Ability to Deliver Good Service in the Hospitality Industry?" (November, pp. 17). |
| 84/01 |
Cherrie Jiuhua Zhu & Peter J Dowling "Changes in Contextual Variables in China 's Human Resource Management (HRM): Implications for HRM Convergence and Divergence" (November, pp. 18). |
| 85/01 |
Warwick Frost "We Wish some of our English Detractors could see it": Heritage, National Identity and the 1861-2 All England Cricket Tour of Australia" (December, pp.12). |
| 86/01 |
Alison M. Dean "Service Quality in Call Centres: Implications for Customer Loyalty" (December, pp. 10). |
| 87/01 |
Ajith Abraham, Morshed Chowdhury & Sonja Petrovic-Lazarevic "Neuro-Fuzzy Technique for Australian Forex Market Analysis" (December, pp 12). |
| 88/01 |
Betty Weiler & Sam H. Ham "Pounding Hearts – Tourism, Wildlife and Interpretation" (December, pp. 8). |
| 89/01 |
Rowena Barrett "Labour Process Theory, Typologies of Control and Workers in the Information Age" (December, pp 20). |
| 90/01 |
Warwick Frost "Recent Trends in Ecotourism in Australia 's Rainforests" (December, pp. 10). |
