Linda McGuire

Senior Lecturer, BEc(Hons) LaT. MAdmin Griff. PhD

Research Interests:

Strategic management in the public sector; application of business models to public services; performance measurement in the public sector; service quality and service charters in the public sector; case study research designs

Recent Publications

McGuire, L. and O'Neill, D. (2008). A new piece in the accountability matrix?  In J. Barraket (Ed.), Strategic Issues in the Not for Profit Sector. Sydney: UNSW Press.

McGuire, L. (2004). Contractualism and performance measurement in Australia. In C. Pollitt & C. Talbot, (Eds.), Unbundled Government: A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualization. London: Routledge.

McGuire, L. (2003). Benchmarking community services: "nailing Jell-O to a tree". The Journal of Contemporary Issues in Business and Government, 9(2), 63-74.

McGuire L. (2003). Marketing professional public services - an Australasian perspective. Local Governance, 29(1), 55-77.

McGuire, L. (2001). Service charters - global convergence or national divergence? A comparison of initiatives in Australia, the United Kingdom and the United States. Public Management Review, 3(4), 493-524.

McGuire, L. (1999) Australian Services Marketing and Management. South Yarra: Macmillan.

Teaching Commitments: